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Last Updated: February 20, 2025

During the process of importing events, you might run into an error that might prevent the process from completing successfully. We are going to discuss some of the common import errors that our team has come across.

Here are a couple of things you can do if your CSV file does not show any results in step 2 of the import process. (below is a screenshot of the expected interface on step 2 using the sample.csv included)

Step 1: Check if data formats are correct

If you go to EventON > CSV Import, you can check the supported file formats by clicking on the yellow GUIDE FOR CSV FILE button.

Please ensure that the date and format match the recommended format: